1. Who we are
Transaxis ("we", "us", "our") provides a cloud-based warehouse inventory and logistics operating system for Nigerian distributors and wholesalers. This policy explains how we collect, use, store, and protect your personal and business data.
2. Data we collect
- Account details: name, email address, password (hashed).
- Business data: organization name, warehouse locations, products, SKUs, stock movements, dispatches, vehicles, and staff records.
- Usage data: login timestamps, actions performed, audit logs.
- Device data: browser type, IP address, and basic device info.
3. How we use your data
- To provide and operate the Transaxis service.
- To authenticate users and enforce role-based permissions.
- To maintain an audit trail of stock and dispatch transactions.
- To send transactional emails (account, password reset, invites).
- To improve the product and fix bugs.
We do not sell your data to third parties. We do not use your business data for advertising.
4. Data isolation
Each organization's data is isolated at the database level using row-level security. Employees can only access the data and functions permitted by their assigned role. One business cannot view another business's inventory, staff, or dispatches.
5. Data storage and security
- Data is stored in a managed PostgreSQL database (Supabase).
- Passwords are hashed and never stored in plain text.
- All traffic is encrypted in transit (HTTPS/TLS).
- Database backups run automatically and are restorable.
- Access to production systems is restricted and logged.
6. Data retention
We retain your data for as long as your account is active. If you close your account, we will delete or anonymize your data within 30 days, except where retention is required by law or for audit purposes.
7. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting transaxis6.ng@gmail.com. You may also export your inventory and dispatch records from within the application.
8. Cookies
Transaxis uses essential cookies for authentication and session management only. We do not use tracking or advertising cookies.
9. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or in-app notice. Continued use of the service constitutes acceptance of the updated policy.
10. Contact
For privacy questions or requests, contact us at transaxis6.ng@gmail.com.